Inspirational Speaker,
Consultant, Sales & Negotiation Training

While America’s special forces searched desperately with no luck for Saddam Hussein, a young Army negotiator stepped green off a plane to help, employed his own methodology based on the empathy model, and ultimately re-shaped intelligence collection on both the battlefield and in business. Oh yes, after speaking with dozens of informants, breaking through their fears and crusts without the use of force, Maddox got on the inside and provided special forces with the short window and exact location for Hussein’s capture.

Maddox’s masterful mixology of this edge-of-your-seat storytelling combined with the principles of empathetic listening provide both an unparalleled experience and training to transform business results, one listening conversation at a time.